Bring your priorities to life.
Mediation and restorative resolutions
Education strategy and design
Services
Mediation and restorative resolutions
We work with people who want to:
reach a mutually-agreed resolution to a dispute
nip a conflict in the bud, or stop it escalating or spreading
hold onto, or mend, important relationships
re-set their team’s sense of purpose and connection
get better at having difficult conversations.
Mediation is a confidential, win-win approach to resolving disputes that meets the interests of both parties. You are supported to reach agreement through a structured process.
Restorative resolution is a safe and respectful process for addressing harm. It brings together those harmed and those responsible to explore what happened, the impact and how to repair things. It is also useful for groups or teams needing a “re-set”.
We also design resolution schemes for organisations and offer conflict coaching to individuals.
The good news about mediation and restorative resolutions
It’s quick – you can often get an outcome in a few hours. Individuals can move on with their lives. Organisations can avoid drawn-out conflict that saps morale and productivity.
Everyone involved agrees to confidentiality so things stay private (unless otherwise agreed).
Where relationships are ongoing, it allows people to take responsibility and rebuild trust.
You can resolve things in your own way, and in ways that are more creative than what courts can provide.
We can work with your lawyer if you have, or need, one. Lawyers provide an important service and they can also be part of mediation.
Any agreement reached is more likely to be upheld because it’s your solution and been agreed, not imposed.
Education strategy & design
We're used to working with different industries, and quickly getting to grips with the goals, challenges and characteristics that make your work and field distinctive.
We use expertise in learning systems, research and stakeholder communities to create solutions that are principled and practical:
expert guidance in workplace learning and assessment: practice, standards and systems
quality assurance system design
learning programme design
frameworks to prioritise needs, grow insights capability
industry and stakeholder engagement
research and analysis to make compelling business cases